Information duty acc. to § 5 par. 1, ECG
max.recall information systems GmbH
A-1150 Vienna, Austria
phone: +43 1 2369786
Commercial register no.: FN 386368p
Commercial court: Commercial court of Vienna, Austria
VAT ID: ATU67438267
Professional Association: Management Consultancy and Information Technology
All information published on this website has been prepared with the greatest possible care. Contents and files published on the site are solely for information purposes. max.recall regularly checks and updates the information published on this website. max.recall gives no guarantees and makes no warranties as to the currency, completeness or correctness of the information on this site. max.recall accepts no responsibility for incorrect, missing or outdated information. max.recall accepts no responsibility for any potential losses arising from the use of information published on this site, or on any of the sites linked to it. It expressly denies all responsibility for the content of other websites which may be accessible via hyperlinks from max.recall’s website.
All the contents made available on the this website (particularly copy, images, logos, animations, sound and video files) are copyrighted. Permission to download, print and save files made available on this website is granted for private use only. Any use, replication or dissemination of information or data from this website for commercial purposes requires prior explicit written permission from max.recall.
Data protection policy
General points for handling data
Protecting its Users’ data and their personal rights is very important for max.recall. max.recall follows the basic principles that data shall only be requested insofar as this is necessary for the performance of the contract; that data shall not be passed on unless max.recall is legally obliged to do so or if the transmission of personal data is necessary to protect its rights; that personal data is not saved on the servers unless this is necessary to provide the services.
The User acknowledges that max.recall records non-personal data which web browsers and servers typically make available, e.g. browser type, language preference, related sites, date and time of the user entry and any user requests for the purpose of tracing user behaviour to improve the services provided in line with customer requirements. max.recall is entitled to use and publish non-personal data capture in this way at appropriate intervals for statistical purposes and reports regarding the use of the Websites.
The User also acknowledges that max.recall captures such user data from which it is possible to determine the User’s identity, e.g. Internet Protocol (IP) addresses. max.recall shall neither use such data to identify the User in question nor pass on such data unless required to do so for the purposes given in the previous clause.
Acquisition of personal data
Some Users choose paths of communication with max.recall which require max.recall to capture personal data. The type and volume of information collected depends on the type of interaction selected by the User. For example, in order to provide the services on offer, max.recall requires a user name, company name and e-mail address. With other types of interaction – e.g. if the User creates an account for a service – it may be necessary to request additional data such as a name, company name and any necessary payment information required to provide this service. In any case, max.recall captures this information only insofar as this is necessary to interact with the User. max.recall shall not pass the data on to third parties unless required to do so for the purposes described above. The User is naturally entitled to refuse to provide the data with the result that in this instance the use of some of the services provided by or interactions with max.recall will not be possible.
max.recall is entitled to gather statistics about the user behaviour of visitors to the Websites and transmit and publish such information. max.recall shall only divulge any user data relating to the identity of the User in the circumstances described above.
max.recall uses Google Analytics, a web analysis system of Google Inc. (“Google”), to process the aforementioned statistics. Google Analytics uses so-called cookies, which are text files placed on your computer in order to analyse user behaviour. Any information related to user behaviour gathered in this way when the User uses the Websites (including the IP address) is transmitted to Google and stored on their servers located in the USA. Google uses this information to analyse the behaviour of website users, to compile reports regarding user behaviour for the operator of the website and provide other services connected with website activities and general use of the Internet. Google is entitled to pass this information to third parties insofar as Google is obliged to do so in accordance with the applicable laws, and the third party processes this information in the interests or on behalf of Google. Google shall not link the IP address to any other data stored by Google. The User is able to prevent the application of cookies by adjusting the relevant browser settings. However, this may mean that it is not possible to access the full functionality of the Websites. In using the Websites, the User acknowledges that their data may be used by Google as described.
Protection of personal data
max.recall shall only relinquish personal data to its employees, contractual partners and other associated companies which (i) require this data to use them in the interest or on behalf of max.recall or to provide the services on the Websites and (ii) which have pledged not to divulge the data to third parties. By using the Website, the User permits the transmission of their data as described, even if this data is passed to third parties not located in Austria. max.recall shall not transmit personal data to any other third parties either in return for payment or free of charge. max.recall shall only transmit personal data to any third parties other than those mentioned above in the event that this is required by law or max.recall is entitled to transmit the data to protect the rights of max.recall, third parties or public interests. Insofar as the User has registered and provided their e-mail address, max.recall is entitled to send the User occasional e-mails regarding or informing the customer at appropriate intervals about any products or services or the company max.recall itself, and/or to ask for user feedback. In the event that the User sends a support request by e-mail or the Websites’ request mechanisms, max.recall believes it is entitled to publish the request for the purpose of reply or because the request may be useful in supporting other Users. max.recall shall use all necessary measures to protect against the unauthorised access, use, amendment or deletion of personal data.
Amendments to the data protection policy
max.recall is entitled to amend its data protection policy at appropriate intervals at its own discretion. max.recall recommends that its Users check the data protection policy on a regular basis for any changes. Insofar as the User has a user account for any max.recall Service, max.recall also recommends checking their profile for any notifications regarding changes to the data protection policy. In continuing to use the Websites following any changes to the data protection policy, the user acknowledges these changes.
The max.recall team is available to answer any queries relating to the respective account or any necessary correction of data.